Terms of service
Welcome to ZAYNA FRAGRANCE! The terms “we”, “us” and “our” refer to ZAYNA FRAGRANCE. We operate this website and online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience. ZAYNA FRAGRANCE is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. Please read them carefully, as they include important information about your legal rights, warranties, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, and you consent to allow any of your minor dependents to use the Services under your supervision.
You may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent that all information provided is correct, current, and complete, and that you have the right to provide it.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not sell, transfer, or assign your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately represent our products and services online. However, actual colors and product details may vary depending on your device and screen settings.
We do not guarantee that the appearance or quality of any product will meet your expectations. Product descriptions and pricing are subject to change at any time without notice. We may limit quantities or discontinue products at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. ZAYNA FRAGRANCE reserves the right to accept or decline any order at its sole discretion. An order is confirmed once payment is processed and you receive an order confirmation email.
Please review your order carefully before submitting, as cancellations may not be possible once accepted. If an order cannot be fulfilled, we will notify you via the contact details provided.
Your purchases are subject to our Refund Policy. You represent that all purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product is the price in effect at the time of purchase, as shown in your order confirmation.
Unless stated otherwise, prices exclude taxes, shipping, handling, customs, or import charges.
You agree to provide accurate, current billing information and to promptly update your details, including payment methods and email addresses, to complete your transactions successfully.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once products are handed to the carrier, risk of loss and title pass to you.
International Orders: International shipments may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are your responsibility.
SECTION 6 – INTELLECTUAL PROPERTY
All content and materials on the Services — including text, images, logos, graphics, video, and design — are owned by ZAYNA FRAGRANCE or its licensors and are protected by applicable copyright and trademark laws.
You may use our Services for personal, non-commercial purposes only. No material may be reproduced, distributed, or modified without prior written consent. Unauthorized use may violate intellectual property laws.
All trademarks, product names, and designs are property of ZAYNA FRAGRANCE or their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or features that we do not control. These are provided “as is” and “as available” without warranties. Use of such tools is at your own risk and subject to the third party’s terms.
We may add new features or tools in the future, which will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites or resources. We do not control or endorse such sites and are not responsible for their content or accuracy.
Any purchases or use of third-party products or services are at your own risk. Please review their terms and privacy policies carefully.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
ZAYNA FRAGRANCE is powered by Shopify. However, all purchases made through our store are made directly with ZAYNA FRAGRANCE. Shopify is not responsible for your orders, products, or transactions.
You expressly release Shopify and its affiliates from any claims arising from your interactions with ZAYNA FRAGRANCE.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
Because Shopify hosts our platform, some data may be processed internationally to provide and improve Services.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, or feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use and display that Feedback for any purpose.
You confirm you have rights to the Feedback and that it complies with these Terms. We may edit or remove content we deem inappropriate or unlawful.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct these without notice, even after an order has been placed.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful purposes or to violate any laws, harm others, or interfere with security features. This includes transmitting malware, engaging in fraud, or collecting personal information without consent.
We reserve the right to suspend or terminate accounts violating these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. You remain responsible for all amounts due up to termination.
Sections regarding Intellectual Property, Limitation of Liability, Indemnification, and related provisions will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, timely, or error-free service.
Some jurisdictions may not allow the exclusion of implied warranties, so these exclusions may not apply to you.
SECTION 16 – AUSTRALIAN CONSUMER LAW
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies under the Australian Consumer Law (ACL) or other applicable legislation that cannot be excluded by law.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, ZAYNA FRAGRANCE and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits, data, or revenue, arising from your use of our Services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless ZAYNA FRAGRANCE, Shopify, and their affiliates, officers, and employees from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 19 – SEVERABILITY
If any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any right under these Terms does not constitute a waiver. These Terms, together with our policies, represent the entire agreement between you and ZAYNA FRAGRANCE.
SECTION 21 – ASSIGNMENT
You may not assign or transfer these Terms without our written consent. We may assign or delegate our rights without notice.
SECTION 22 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You and ZAYNA FRAGRANCE agree to submit to the exclusive jurisdiction of the courts of New South Wales.
SECTION 23 – CHANGES TO TERMS
We may update or modify these Terms at any time by posting an updated version on our website. It is your responsibility to check periodically for changes. Continued use of our Services constitutes acceptance of the revised Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to info@zaynafragrance.com.